Satisfaction Archives

The Pitfalls of Branding: Steer Clear of These Top 5 Branding Mistakes

May 30, 2023

In the realm of brand research, an intriguing aspect takes center stage – brand intangibles. These intangibles go beyond physical attributes and concrete benefits – serving as powerful tools for…

Satisfaction, Loyalty

May 17, 2023

Satisfaction, Loyalty What is Customer Satisfaction (CSAT) & Customer Loyalty (CL)? Customer satisfaction and customer loyalty are two crucial concepts that any company needs to understand and take into account...

Malaysian Happiness Levels – The Ups and Downs of Pandemic Life

July 30, 2021

It has been close to a year and a half since Malaysian life was first changed by the arrival of the COVID-19 pandemic… The Movement Control Order (MCO) was only…

Category: Satisfaction

The Pitfalls of Branding: Steer Clear of These Top 5 Branding Mistakes

Satisfaction, Loyalty

Malaysian Happiness Levels – The Ups and Downs of Pandemic Life